The marketplace business model is basically a website or mobile application which contains different products from multiple vendors and allow sellers to promote their business in one vast platform. The marketplace model acts as a bridge by connecting sellers and buyers in one platform and does not own any products of their own. E.g.: Amazon, Flipkart, eBay, etc.
The aggregator business model is basically a network model which organizes multiple service providers in one huge platform under one brand name. This platform also connects service providers with their customers but under one brand. The example includes Ola, Swiggy, Uber, Oyo, etc.
Although these two platforms share many common aspects, they have some differences as well based on the way how they serve customers. Let’s discuss the variations of the aggregator business model and marketplace business model.
The marketplace model has a brand but in that multiple vendors sell their products under their own brand names.
For instance, Amazon is a brand of marketplace model but in that, the multiple sellers sell their products with their own name.
But in Aggregator model, all services are provided under one common brand name.
As an example, Ola is a brand of aggregator model. In Ola, multiple service providers (car taxi) are agreed to provide services under the brand name, Ola.
The admin in marketplace model does not own anything and earns income by providing the platform to different sellers. They earn commissions by getting buyers to a commonplace (website).
The multiple vendors in the marketplace business should be responsible for all product details, shipping process, etc.
In the aggregator business model, service providers are not employees of the business and they can have full freedom to reject or accept the service order. Swiggy is one such example that connects restaurants with the aggregator model.
The aggregator earns income by organizing multiple sectors in one place and developing the platform globally to gain customers for the various service providers in its platform.
In the marketplace model, multiple vendors are selling different products to different buyers. Therefore, there will be a change in quality. Because similar products are provided by different vendors which may have different qualities in products.
In the aggregator business model, the brand name is the identity and the aggregator believes in producing standard quality. Hence, the service providers should provide quality service to the customers and the providers would satisfy the terms and conditions as promised and signed during the contract.
As already stated, the marketplace has multiple vendors selling different products, the price of the same product will vary from vendor to vendor. The customer can compare products from different sellers and can purchase the necessary things.
But in the aggregator model, since all services provided under a common name, the price is standardized. The providers who are near to customers can take the order. All service providers are agreed to this term when signing the agreement.
Even though the aggregator and marketplace business model has different features, both of them connects the vendors and buyers together on a common platform. The customer service is nearly the same and good in both the marketplace and aggregator business model.
If you are interested in the marketplace business model, then you can try Purchase Commerce which is an advanced multi-vendor marketplace platform. Purchase Commerce is built on top of the latest technologies keeping in mind the booming marketplace needs to build your dream platform with a profitable business model.
"You can count on us for trustworthy and high-quality contents directly delivered to your Inbox"
Make happy customers with the most scalable and complete ecommerce solution ever built
Advance your online marketplace efficiently with our integrated go-to-market strategic tools